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Here’s What To Look Forward To in 2021

Here’s What To Look Forward To in 2021

Here’s what to look forward to in 2021. In 2020 the world changed drastically – the way we work – the way we live and the way we look at the future. In 2020 we can all agree that we are all experiencing some level of stress. To be human is to experience stress. The […]

The Future of Customer Experience

What is the future of customer experience? A few years ago I worked with a tech firm that was putting on customer appreciation conferences. The focus of the conferences was to provide the tech firms customers with new tools and resources to leverage their tech. I was asked to keynote for these events on the […]

Celebrating 2019 at NextMapping

We are celebrating here at NextMapping as 2019 comes to a close. In 2019 my book, “NextMapping – Anticipate, Navigate and Create The Future of Work” AND created the 2nd edition with a personal workbook that will be published in February 2020. Our consulting clients increased their success in 2019 by embracing shared leadership. In […]