We are in the thick of the Covid-19 pandemic and everyone is anxious, everyone is feeling blindsided by the impact on the global economy. We can use tools such as the PREDICT model to help ease anxiety about the future. Every industry is being impacted including the travel industry, the meetings industry, and the supply […]
Jason Campbell of MindValley interviews Cheryl Cran on the ‘self-leadership’ needed to create a shared future. To listen to the full audio of this interview go here. Jason: I have Cheryl Cran here, which, Oh my gosh, we’re going to have such a treat talking about the future of work and that the future is […]
What is the future of customer experience? A few years ago I worked with a tech firm that was putting on customer appreciation conferences. The focus of the conferences was to provide the tech firms customers with new tools and resources to leverage their tech. I was asked to keynote for these events on the […]